Jet Set Sports GmbH
Privacy Policy

JET SET SPORTS GmbH PRIVACY POLICY

Your right to privacy is of the utmost importance to Jet Set Sports. This Privacy Policy explains how we use, disclose and protect data collected through your use of the Jet Set Sports website (“Website”). Additionally, Jet Set Sports is committed to ensuring that you maintain control over your personal data while accessing and using the Website.

COLLECTING PERSONAL INFORMATION ABOUT YOU

Jet Set Sports does not collect your personally identifiable information unless you have voluntarily entered into the Website. For purposes of this Privacy Policy, "personally identifiable information" means any individual information about a user of the Website including, but not limited to, your first and last name, contact information (such as your mailing address, telephone number and/or fax, and e-mail address), and billing information (such as your credit card number) if you wish to purchase products or services via the Website. Jet Set Sports will maintain a record of your product purchases for a reasonable amount of time after your purchase has been made.

Whether or not to provide such information is your choice. However, if you choose not to provide the required relevant information, you may be unable to purchase products; access certain services; receive special offers; or view the entire content of the Website. In addition, we may need to contact you via phone, e-mail or standard mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications from us.

In the event you have any questions regarding the collection, storage or use of your personal information, you can contact Jet Set Sports as set forth in the CONTACTING US section of this Privacy Policy.\

USING INFORMATION ABOUT YOU

We use the personal information that you provide to us in order to respond to your questions; fulfill orders for products and services purchased via the Website; confirm your orders; and perform any other services you may request through the Website. We also use your contact information to send you information, advertising and promotional materials about Jet Set Sports and our products, services and upcoming events. We may also call persons who provide their telephone numbers to us via the Website in order to provide you with information about Jet Set Sports and our products, services and upcoming events.

From time to time we establish business relationships with third parties who we have determined to be trustworthy and who have Privacy Policies consistent with our own. These third parties (including but not limited to hotels and ground transportation companies) perform services on our behalf and are known as our “Select Partners”. In such cases we might need to share and cross-reference information, including personal information (which for the avoidance of doubt does not include your credit card information) about you that will enable such Select Partners to provide you with your purchased goods and services.

We will not disclose any personal information that you provide to us to any unaffiliated third party with whom we do not establish a business relationship, except in accordance with this Privacy Policy or with your consent. Our Select Partners use the information we give them as described in their respective privacy policies.

We reserve the right to disclose aggregated information about users of our Website to Select Partners, Event Providers and other third parties. For example, we may disclose to any of these parties that X% of Website users reside in United States, or Y% of Website users purchased Volleyball tickets. Our disclosure of aggregate information does not permit the recipient of such data to identify or contact any individual users of the Website.

We may disclose personal information that you provide to us to our third-party service providers, provided that such service providers have agreed to only use such personal information to the extent necessary to perform services on behalf of Jet Set Sports (for example, to deliver the goods/services you have purchased).

We use the billing information that you voluntarily provide to us solely to charge you for products and services you have ordered via the Website. Please note that Jet Set Sports does not store or keep any of our customers’ credit card numbers or banking information.

We may disclose your personal information as is required by law; to comply with legal process; to investigate claims with respect to use of the Website; as is reasonably necessary to enforce the terms of the Privacy Policy; and as is reasonably necessary to protect the interests, rights or property of Jet Set Sports and its member organizations / affiliates.

CHANGING YOUR INFORMATION

In order to change or modify information previously provided by you, please log on to our Website and choose My Account and update your information using the options set forth therein. Jet Set Sports will not be responsible for any issues (such as products mailed to a previous address) which are the result of you not keeping your information up to date.

PROTECTION OF CHILDREN UNDER THE AGE OF THIRTEEN

Jet Set Sports, does not knowingly solicit or collect any personal information from children under the age of 13 without the consent of that child's parent or guardian.

Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information on this Website or to anyone online. We encourage parents and guardians to participate in their children's online activities and use parental control or other web-filtering technology to supervise children's access to the web.

Parental Consent and Rights of Parents

Before knowingly soliciting or collecting personal information from a child under age 13, Jet Set Sports will use reasonable efforts to ensure that the parent or guardian of the child: (a) receives notice of our personal information collection, use and disclosure practices; and also (b) authorizes in writing for the collection and/or use of personal information from the child.

To exercise these rights, parents must contact us by one of the methods set forth in the CONTACTING US section of this Privacy Policy.  

USE OF LOG FILES

As true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol addresses (IP), browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.

When a user accesses web pages on our Website, our servers automatically log the user's information. We use this information, which does not identify individual users, to analyze trends, to administer the Website, to track users’ movements around the Website and to gather demographic information about our user base as a whole.

COOKIES

We use cookies and similar technologies (collectively, “cookies”) to improve your browsing experience and the functionality of our Website. You can easily control how we use cookies on your device by updating your settings.

What are cookies?

Cookies are small files that are downloaded on your computer or mobile device when you visit a website. We use cookies to ensure that our website and services function properly, improve your browser experience and provide statistical analysis.

After a browser session is terminated, most of the cookies we use are deleted from your hard drive (“session cookies”). The so-called “persistent cookies” remain on your computer for the period of time specified in the cookie and enable us to recognize you upon your next visit. Third party cookies are placed by our business partners and service providers, for example to process payments and help us measure Website visitors. We do not control third party cookies.

Which types of cookies do we use?

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are necessary for the provision of the Website and our services. These cookies enable you to log into secure areas of our Website or to remember what items you added into your shopping cart.
  • Functionality cookies. These cookies serve to recognize you and help us to remember the choices you have made so that we can personalize our content for you, welcome you by your name and store your preferences (e.g. your language or country settings). These cookies do not track your browsing activities on other websites.
  • Analytic / performance cookies. These cookies collect anonymized or pseudonymized data on how our services are used. For example, we use Google Analytics (see below) to understand how customers reach our Website, navigate through and use it, and improve the functionality of our website and applications. The data stored by these cookies does not contain any personal data.

The use of social media plugins

For data protection reasons, we do not directly include social media plugins (e.g. the Facebook “like” button) in our web presence. Therefore, when you enter our Website, no data is transferred to social media platforms.

Third Party Cookies Used on Our Website

AddThis (Functionality Cookie)

These functionality cookies enable you to use social media functionality, e.g. you can use these cookies to share an item on our Website with third parties or recommend the website to third parties.

Google Analytics (Analytical/performance cookie)

These analytical and performance cookies collect specific information that can be used in various combinations; this information is used for the purpose of reporting and analyzing website and marketing performance to assist us in making improvements to our Website, applications and services.

The information generated by the cookies about your use of the Website is generally transferred to and stored by Google on servers in the United States. Since we have activated IP anonymization, Google shortens your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity to Website operators and providing other services relating to Website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the Website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the Website (including your IP address) and Google from processing this data by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Google Maps (Functionality Cookie)

When you use Google Maps, information about your use (in particular the IP address of your computer) is transferred to a Google server in the US and stored there. We have no influence over the further processing of data by Google.

Managing cookies

The ‘Help’ function of most web browsers can help you manage cookies, including how to prevent your browser from accepting new cookies, make your browser inform you of a new cookie, or disable cookies. However, if you disable or refuse to accept cookies you may find that this affects your ability to use certain parts of our Website.

SECURITY AND INTEGRITY OF PERSONAL INFORMATION

We use industry-standard security techniques to provide secure transmission of your personal information from your computer to our servers, and to protect against the loss, misuse or alteration of personal information we have collected at the Website. When you transmit any billing information via the Website, we use industry-standard SSL (secure socket layer) encryption. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.

You are responsible for maintaining the confidentiality of your registration information and password, and for all uses of your password. You should remember to sign out of your Jet Set Sports account and close your browser window when you have finished using the Website, in order to protect against others' use of the Website under your password. For your protection, we will never ask you to divulge your password in an unsolicited phone call or e-mail.

OPT-OUT PROCEDURES

We will occasionally send you information, which may include, but is not limited to:

  • Special offers and updates on products, services, special deals and promotions
  • Newsletters
  • Service related announcements – on rare occasions when it is necessary to do so, we may suspend service for maintenance.
  • Select partner services which are required to provide the services you have requested or purchased

In sending you the information listed above, Jet Set Sports utilizes a third-party e-mail service. This is a secure e-mail service which is only used to help facilitate sending our customers special offers and news related to Jet Set Sports. At all times, you have the option of “opting-out" of receiving any future e-mail updates by sending us an e-mail via CONTACTING US below, with unsubscribe in the subject line and the specific correspondence you do not want to receive in the body of the message.

DATA PROTECTION

When you enter information on the Website to register an account or make a purchase, the personal information is used to provide you with requested information and process your order(s). The collection and use of your information will always have a lawful basis, either (i) it is necessary for Jet Set Sports’s performance of a contract with you, (ii) you have consented to Jet Set Sports’s use of your information, or (iii) it is in Jet Set Sports’s legitimate interests. At all times Jet Set Sports’s processing of your personal information is compliant with the applicable data protection regulations (including but not limited to EU’s General Data Protection Regulation (“GDPR”)). Accordingly, under GDPR you have the following rights:

  1. the right to be informed about our collection and use of information;
  2. the right of access to the information we hold about you;
  3. the right to rectification if any information we hold about you is inaccurate or incomplete;
  4. the right to be forgotten (subject to certain legal requirements);
  5. the right to restrict (i.e. prevent) the processing of your information;
  6. the right to data portability;
  7. the right to object to us using your information for particular purposes (i.e. opting out of receiving emails); and
  8. rights with respect to automated decision-making and profiling.

For any of the above requests, you can contact Jet Set Sports’s privacy officer at the CONTACTING US section below

LINKS TO OTHER SITES

The Website contains links to other websites that are not owned or controlled by Jet Set Sports. Please be aware that Jet Set Sports is not responsible for the privacy practices of such other websites.

We encourage you to be aware when you leave Jet Set Sports and to read the privacy statements of every website that collects personally identifiable information, including those of our Select Partners.

This Privacy Policy applies only to information collected by Jet Set Sports.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, we may collect the following categories of personal information from and about you:

  • Identifiers: such as your name, postal addresses, email addresses, telephone numbers, or other addresses at which you are able to receive communications.
  • Demographic information: such as your age and gender.
  • Commercial information: such as information that enables us to determine lifestyle, interests, and activities, including purchasing tendencies and order history, and areas of interest.
  • Location information: such as information related to your state, city, or neighborhood.
  • Financial information: such as information collected from you as needed to process payments for products or services that you buy, or as provided by you to administer your participation in optional services and programs, such as your payment card number, expiration date, and card verification number.
  • Internet and network activity information: such as information about your browsing behavior, search history, and interactions with websites and advertisements, including data from cookies, pixel tags, and web beacons.
  • Inferences regarding preferences and other characteristics: such as our assessment of the types of products or services you may have an interest in (e.g., future events).

How You Can Access or Change Your Personal Data

Jet Set Sports understands that you may want to change or access your personal information. To change your personal information, sign in and go to your account page. You may submit requests to change or remove personal information by emailing privacy@JetSetSports.com.

CONTACTING US

You may contact us for any purpose having to do with this Privacy Policy, including but not limited to, exercising parental rights, opting-out of receiving third party mailings, submitting questions with respect to our privacy practices, or requesting that we correct, update or delete personal information that you have previously provided to us by:

Writing to:

Jet Set Sports
PO Box 366
Far Hills, NJ 07931
USA

Email: privacy@JetSetSportsgmbh.com

Calling us: Telephone +1 908 766 1001
Fax +1 908 766 4646

PRIVACY POLICY CHANGES

Jet Set Sports reserves the right to modify this Privacy Policy at any time, so please review it frequently. If we make any changes to our Privacy Policy, we will post the revised Privacy Policy on our Website and update the “Last Updated” date below. The revised Privacy Policy will apply to all current and past users of our Website and will replace any prior policies that are inconsistent. Your continued use of the Website after any modification to the Privacy Policy will constitute your acceptance of the new terms.

Last Updated: June 1, 2022.

© 2000 - 2022 Jet Set Sports. All rights reserved.